Web Automation

Mmmut Support

Project IDPROJ-004
StatusIn Development
Development Phase32% Complete
Lead DeveloperShailendra Mani Pandey and Govind Verma

Context & Challenge

Administrative student support processes are often offline and fragmented, leading to long delays in student grievance redressals.

Core Purpose

Provide a transparent, digital ticketing support workspace for students to report issues.

What was Built

A support dashboard supporting secure student authentication and ticket audits.

Key Features

  • Automated ticket routing based on issue classification
  • Real-time resolution timeline tracking
  • Encrypted messaging channels between students and admin

Technologies Used

SolidityNext.jsGraphQLPostgreSQLDocker

Want to contribute?

This project is built and maintained by CSIS members. Day scholars and freshers are welcome to contribute code, suggestions, or writeups.

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