Web Automation
Mmmut Support
Project IDPROJ-004
StatusIn Development
Development Phase32% Complete
Lead DeveloperShailendra Mani Pandey and Govind Verma
Context & Challenge
Administrative student support processes are often offline and fragmented, leading to long delays in student grievance redressals.
Core Purpose
Provide a transparent, digital ticketing support workspace for students to report issues.
What was Built
A support dashboard supporting secure student authentication and ticket audits.
Key Features
- Automated ticket routing based on issue classification
- Real-time resolution timeline tracking
- Encrypted messaging channels between students and admin
Technologies Used
SolidityNext.jsGraphQLPostgreSQLDocker
Want to contribute?
This project is built and maintained by CSIS members. Day scholars and freshers are welcome to contribute code, suggestions, or writeups.
Inquire via Contact